Key Responsibilities:

Client Relationship Management:

• Build and maintain strong relationships with clients through proactive communication.
• Act as the main point of contact for client inquiries and concerns.
• Ensure client satisfaction by providing timely and accurate information
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Order Processing and Follow-Up:

• Work closely with the factory team to facilitate order processing and production scheduling.
• Monitor and track order progress, providing regular updates to clients.
• Address any issues or delays in the production process promptly.

Customer Support:

• Provide excellent customer support by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.