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IT Specialist

Mediterraneo Trading - New Damietta, Damietta

IT Specialist

Mediterraneo Trading - New Damietta, DamiettaPosted 2 months ago
42Applicants for1 open position
  • 27Viewed
  • 8In Consideration
  • 34Not Selected

Job Details

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Job Description

Job Purpose:

To Maintain a healthy IT system by Providing Support and Assistance to Issues Related to Computers, Scanners, Printers and Network Devices and Act as Pivot Point between Cairo HQ and New Damietta & Gamasa Sites.

Responsibilities:

  • Serve as the first point of contact for the site seeking technical assistance over the phone or email and ticketing system, and follow-up until closing the case.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install, modify, and repair computer hardware and software, printers, scanners, cameras, etc..
  • Maintain daily performance of computer systems.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Provide accurate information on IT products or services.

Job Requirements

  • 5-8 years of experience.
  • Excellent communication skills.
  • Males Only.
  • Excellent understanding of computer systems, and other tech products
  • Excellent communication skills.
  • BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience
  • End user-oriented.

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