T&T Network Installation Support Specialist

NCR Corporation - Cairo

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Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English, French
Vacancies:
1 open position
About the Job

About NCRNCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

TITLE: T&T Network Installation Support Specialist GRADE: 9LOCATION: EgyptPOSITION SUMMARY AND KEY AREAS OF RESPONSIBILITY: Support for Cisco products provided by the personnel that is most knowledgeable and experienced about the underlying problem or question and is utilized when efforts to resolve the problem or question by Field technician when Field technician working with end customer. If Support cannot resolve the inquiry or problem, the inquiry or problem is directed to the appropriate next level support (PS or TAC) or third party for resolution which is usually Vendor and/or Engineering, including:

  • Assisting Filed engineers with Cisco equipment replacement with product is in production
  • Reviewing configurations of the customer existing setup
  • Working closely with PS and TAC in order to resolve the issue
Job Requirements

BASIC REQUIREMENTS:

  • Cisco CCNA R&S and equivalent work experience are must have.
  • Must be prepared to work in shifts and be available for On-Call rotation if required.
  • Any other Cisco certification is an advantage.
  • Fluency in English is a must, Fluency in French is beneficial.
  • Highly skilled/certified technician with in-depth Cisco products knowledge

EEO StatementIntegrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR. We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values, always seeking new adventures, and carving your own path. We've been around more than 130 years and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!

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