Job Details
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Job Description
- Setting targets for both individuals and teams.
- Measuring the performance of both individual and teams.
- Offering advisors guidance and feedback.
- Helping to optimize advisors/agents as well as finding ways to motivate them.
- Ensuring the agents’ adherence to company’s policies and procedures.
- Updating and preparing performance reports.
- Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards.
- Rotational Shifts
- Location: Maadi
- Transportation provided
- Medical and Social Insurance
Job Requirements
- Graduates Only.
- From 2-4 Years of experience in Customer Service and Sales.
- 1-3 years of experience as Team Leader.
- Languages: Arabic (Mother tongue) & Intermediate Command of the English Language.
- Proficient Microsoft office knowledge.
- Ability to work on National Holidays.
Preferred Skills:
- Clear Communicator
- Excellent Sales and Negotiation Skills
- Very good Customer Service Skills
- Problem Solver
- Very Good Listener
- Good Strategic Thinking