CRM Community Manager

Inertia Egypt - 6th Of October, Giza

63
Applicants for
1 open position
21
Seen
Experience Needed:
More than 7 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • To arrange for a welcome basket to be delivered the day that owners move into their new home.
  • To communicate to Security & FM all Living Zone guidelines for works being done so as to ensure their enforcement and take the necessary precautions.
  • To make sure to be informed by the resident with sufficient time so as to communicate to concerned departments for necessary approvals (finishing permits).
  • To issue approvals for entrance/exit of materials and workers.
  • To police any visibility of debris from works being done by residents beyond private property border and enforce removal within 24 hours.
  • To ensure that security is sufficient, presentable, efficient and polite with residents.
  • To ensure that all personnel working in the zones (housekeeping, maintenance, landscape, contractors) are conducting their work in a proper manner.
  • To ensure the cleanliness of the zone.
  • To police owner-contractor work regularly in order to ensure that no violations are being committed.
  • To communicate with owners who have committed violations and to send them a written Violation Notice (enforcing Community Rules).
  • To ensure that Clubhouse operations are running smoothly.
  • To communicate to Management any recurring problems and to suggest solutions.
  • To communicate any news or upcoming Inertia events to residents.
  • To ensure that any Inertia services that are offered to the client are up to Inertia standards in terms of quality and speed of response.
  • To coordinate with Projects any outstanding Inertia work in the zone.
  • To ensure that the area immediately outside the zone is clean and presentable.
  • To ensure that workers are located in appropriate areas and are well-behaved / attired.
  • To ensure proper signage.
  • To ensure that any outsourced services (such as restaurant, shop) offered are up to Inertia standards of cleanliness, reliability, and efficiency.
  • To arrange for a periodical Residents Meeting in order to understand owner concerns/requests and to improve communications.
  • Collecting maintenance cost (deficit in maintenance interest) from owners.
  • Ensuring emergency plans are in place (medical, fire, security).
  • Site tours for owners only.
  • To arrange for activities and events to foster a sense of community among residents.
  • To arrange for services and amenities to be made available to residents.
Job Requirements
  • Bachelor’s Degree
  • At least 7 years of experience.
  • Fluent English is a must
About this Company

Inertia is a leading Egyptian real estate company that develops distinctive, valuable, and dynamic projects in different parts of Egypt. From our inception in 2007, Inertia has been thriving; we are renowned for projects that cater to today's cosmopolitan clientele, whether in... (More)

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