Account Manager
Add Mark -
Heliopolis, CairoPosted 6 years ago64Applicants for1 open position
- 36Viewed
- 19In Consideration
- 30Not Selected
Job Details
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Job Description
Responsibilities
- Participates in the annual business planning process through providing market insights and annual account plans for big accounts to formulate annual objectives.
- Promotes company service offerings to prospect clients in order to acquire new customers.
- Acts as a focal point of contact with his/her accounts and develops deep understanding of their business, industry and competitive position.
- Directs and supervises all research activities required for preparing proposals and sales pitches.
- Leads the development of client presentations/proposals (Technical and Financial) and obtain approval from Head of Client Management.
- Documents and resolves client issues on timely basis.
- Updates records of account history on CRM to maximize the hit rate while achieving the department objectives.
- Reviews Operations progress against deadlines in collaboration with the project management team.
- Oversees the coordination with supplier representatives and on-site operations team, and resolves any arising conflicts to ensure the successful delivery of projects.
- Verifies the fulfillment of required services and documents (signoff & acceptance docs) to enable the timely collection of invoices.
- Conducts performance appraisal sessions, and initiates training and development needs for his/her team.
- Provides adequate on-job coaching to subordinates to ensure the quality of work.
Job Requirements
- University Degree (Preferred Marketing or Business Specialization.)
- 5-7 years of experience.
- Previous people management experience.