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Social Media and Internal Communication Supervisor

Xceed Contact Center
Maadi, Cairo
Posted 1 year ago
24Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

• Develop and lead the implementation of the internal communications strategy for the organization, including key messaging, communication channels, and tactics.
• Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations
• Work with key stakeholders across the organization to ensure that all internal communication is aligned with business objectives and supports the company’s culture and values
• Monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analysis
• Develop and maintain a content calendar to ensure timely and relevant internal and external communications.
• Identify opportunities to promote employee engagement and help foster a positive company culture
• Manage all DEIB communications, cultural and wellness calendars, meetings and other events
• Manage and maintain the company’s internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with the company’s goals and values
• Manage internal events and other initiatives to promote employee engagement and strengthen the company culture
• Manage our social media accounts. and responsible for creating original text and video content, managing posts.

Job Requirements

• Bachelor’s degree in Mass communication or a related field.
• 4-5 years of experience in internal communications, BPO & corporate background
• 2+ years of experience managing a team
• Excellent writing and editing skills
• Strong project management skills
• Experience with content creation and delivery (i.e. email, newsletters, intranet content, videos, and presentations)
• Strong attention to detail and the ability to manage multiple projects simultaneously

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