Wael Abd-Allah Salah

Training Manager at MELT-Salama

Maadi, Cairo, Egypt
  • Customer Service
  • Training Design
  • Insurance
  • Coaching
  • Call Center

Work Experience

Training ManagerFull Time

MELT-Salama

February 2021 - Present • 3 yrs, 2 months

Call Center SupervisorFull Time

Vodafone

February 2004 - April 2009 • 5 yrs, 2 months

Call Center RepresentativeFull Time

RAYA Contact Center

February 2004 - December 2004 • 10 months

Interior DesignerFull Time

Private Business

February 2002 - December 2003 • 1 yr, 10 months

Education

  • Bachelor in Architecture Engineering

    Helwan UniversityJan 1997 to Jan 2003 · 6 Years

  • High School - Thanaweya Amma

    Gezira Language School Jan 1997

Skills

Tools and Fields of Expertise

  • Customer Service
  • Training Design
  • Insurance
  • Coaching
  • Call Center
  • Team management

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • Ownership & Commitment for Managers

    Edge Consulting·2016

  • Recruitment & Selection

    ACE Life·2016

  • The Route of Hapiness

    Edge Consulting·2016

  • Communication Skills

    CHUBB Life·2015

  • Business Etiquette

    ACE Life·2015

  • TOT

    ACE Life·2011
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