YM

Yasmine Mansour

CRM Manager at Magdi Yacoub Heart Foundation

Cairo, Egypt

Work Experience

  • CRM Manager

    Magdi Yacoub Heart Foundation

    Jul 2023 - Present -1 yr, 11 months

    Egypt

    • Job Details:Established and managed a CRM department focused on comprehensive data analysis and monitoring for all donation platforms, consolidating donor data for enhanced insights and strategic reporting. Expanded the organization’s donor database by implementing data-driven strategies, resulting in increased donor engagement and higher donation volumes. Utilized Salesforce CRM, Power Queries, and Power BI to create impactful reports and dashboards, enabling in-depth analysis of donor behavior and trends across donation channels. Conducted rigorous monitoring and evaluation of fundraising campaigns, assessing the effectiveness of various platforms and providing insights to optimize outreach and engagement efforts. Developed automated quarterly and annual reports to track donor retention, campaign outcomes, and donation trends, supporting data-informed decisions and resource allocation. Collaborated closely with fundraising and marketing teams to share insights on donors and provide specific follow-up data, helping to improve donor retention and strengthen engagement.
  • Research Assistant

    Humphrey School of Public Affairs, University of Minnesota

    Jan 2020 - May 2020 -4 months

    • Job Details:Led the application process for Feed the Future USAID grant for a local Egyptian NGO. Conducted financial and social cost-benefit analysis for the NGO's project to be funded by USAID. Developed a grant application and financial report with different implementation scenarios to convince the donor of the financial viability of the project. Developed an advocacy plan to spread awareness of the importance of combating domestic violence. Utilized available data to analyze the impact of the Duluth model on recidivism rates. Supported the organization in developing applicable strategies and tactics to replicate the Duluth model internationally.
  • Graduate Student Program Analyst

    University of Minnesota

    Sep 2019 - Dec 2019 -3 months

    • Job Details:Conducted literature review for domestic violence history in Kenya and ways of combating it. Developed a report analyzing the impact of a school program implemented in Kenyan schools to reduce sexual violence, analysis was done using literature, education, and feminist theories.
  • Monitoring and Evaluation Consultant

    University of Minnesota

    May 2019 - Jul 2019 -2 months

    Nepal

    • Job Details:Designed and carried out an evaluation plan to assess the efficiency of a poverty alleviation program implemented in Nepal. Designed interview guides to be used in collecting data from vulnerable groups, such as Nepali refugees and rural Nepali women. Interviewed over 50 rural women and conducted more than 20 focus groups with vulnerable populations to collect reliable data about the program. Prepared a final report with evaluation findings and recommendations to be submitted to the EU for a grant.
  • Education

    • Master's Degree in International Development

      Humphrey School of Public Affairs, University of Minnesota

      Jan 2020 

    • Bachelor's Degree in Statistics

      Cairo University (CU)

      Jan 2017 

    • Bachelor's Degree in Statistics, Economics

      University of Chicago

    Skills

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