Wael Ahmed Mosaad

Operations ManagerFull Time

Retail Area ManagerFull Time

• Job Details:*Managed all aspects of store operations, including organization, maintenance and purchasing functions. *Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs *Rotated merchandise and displays to feature new products and promotions. *Delivered positive results by controlling monthly operations budget and limiting financial discrepancies. *I had a great role in training many of employees

Retail Area ManagerFull Time

• Job Details:Achieving the objectives of the company since the first months of work (Target and distinct form of branches), which has had an increase in the number of customers by 15% and opening of three new branches within the area responsible for during the last year Manage over than 200-employee in big-box location; direct all departments, develop merchandising and loss-control strategies; execute corporate programs, promotions and policies; and drive optimal customer satisfaction, associate productivity and P&L results Which helped to expand and enter the market in other areas in Egypt Implemented new staff training process, and career advancement initiatives to identify, coach, and support high performers & management trainees re-engagement of lost customers in coordination with the Marketing department by additional marketing promotions and advertising Upheld the highest standards of stores cleanliness and staff conduct while reducing staff turnover by over than 25% Submitted Many reports were submitted to the senior management, which in turn contributed to the company's plans during this period