IT Help Desk
Upwyde -
Cairo, EgyptPosted 2 months ago381Applicants for2 open positions
- 71Viewed
- 11In Consideration
- 28Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Oversee the day-to-day operation of the company's IT infrastructure, including hardware, software, networks, and servers.
- Provide technical support and troubleshooting for hardware and software issues faced by employees, ensuring minimal disruption to their work.
- Install, configure, and upgrade computer hardware and software systems, including operating systems, applications, and utilities.
- Manage user accounts, permissions, email, and other systems, ensuring data integrity and security.
- Monitor system performance, identify bottlenecks, and implement solutions to optimize efficiency.
- Collaborate with other departments to identify technology needs and recommend suitable solutions.
- Conduct regular system backups and implement disaster recovery plans to minimize data loss and ensure business continuity.
- Stay up to date with emerging technologies and industry trends and make recommendations for system and process improvements.
- Train employees on the proper use of hardware, software, and systems to enhance their productivity and efficiency.
- Maintain an inventory of hardware and software assets, ensuring accurate documentation and proper asset management.
Job Requirements
- BSc in Information technology
- 1-2 years of experience as an IT Helpdesk.
- Strong knowledge of computer hardware, software, networks, and systems administration.
- Ability to troubleshoot and resolve hardware and software issues effectively.
