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Job Description
- Counseling staff on HR policies, practices, and procedures.
- Address employee conflicts and complete investigations as required.
- Administer employee discipline or corrective action when needed.
- Assess employee engagement and retention, and actively works to identify, analyze, and improve any problematic areas.
- Managing payroll and employee relations
- Understanding and listening to various department managers to understand their staffing requirements.
- Handling Clients' Inquiries and requests.
- Collaborating with staff to make clear HR policies, practices, and procedures.
Job Requirements
- 6+ years of experience in HR (ER & Engagement and OD, Performance Management, Personnel, Payroll) functions.
- Fluent English language is a must
- Experience in BPO and/or outsourcing industry is a plus
- Ability to lead a team
- Excellent communication skills