Job Duties

• Oversee and manage all Quality Control (QC) activities, providing support to QC Technicians as needed.
• Develop, revise, and submit Standard Operating Procedures (SOPs) for approval when necessary.
• Conduct and supervise testing of SASO samples as outlined in specified monthly reports.
• Perform and monitor testing for Stability, Returned Finished Goods, Colors, Catalogues, Colorants, Finished Goods, Raw Materials (RMs), Packaging, and Samples for all company departments. 
• Ensure proper calibration, maintenance, and operational condition of laboratory equipment and instruments.
• Finalize daily test reports for finished products, authorize batch tickets, and promptly communicate results to production, while assisting with troubleshooting quality-related issues.
• Address and investigate customer and supplier complaints, including verification, testing, and reporting.
• Prioritize testing activities in the quality control laboratory based on urgency and importance.
• Select and manage Standard (STD) samples by batch number to ensure consistency and verify that test results meet required specifications.
• Engage in continuous cost reduction initiatives, including optimizing electricity and water use, managing leftover samples, and minimizing packaging waste.
• Coordinate and support both internal and external audits, ensuring the implementation of corrective and preventive actions as recommended.
• Adhere to laboratory safety rules and instructions, maintaining cleanliness and proper upkeep of the workspace and equipment.
• Document all laboratory activities and prepare regular reports.