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Job Description
- Greet and welcome visitors, clients, and employees with professionalism and warmth.
- Manage the front desk area, ensuring it remains organized, presentable, and equipped with necessary materials.
- Answer and direct incoming phone calls promptly and efficiently.
- Handle inquiries and provide accurate information regarding company services, locations, and contacts.
- Maintain visitor logs and issue visitor badges in accordance with security protocols.
- Coordinate with internal departments to facilitate meetings, deliveries, and appointments.
- Receive, sort, and distribute mail, packages, and correspondence.
- Assist in scheduling appointments and managing conference room bookings.
- Support administrative tasks such as data entry, filing, and document management.
- Respond to emergencies or urgent issues with a calm and solution-oriented approach.
Job Requirements
- 2-4 years of proven experience in a front desk, receptionist, or administrative support role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle confidential information with discretion.
- Customer service-oriented mindset.
- Attention to detail and accuracy in all tasks.
- Ability to work independently and as part of a team.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.