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IT Support Engineer

- Maadi, Cairo

IT Support Engineer

- Maadi, CairoPosted 2 months ago
67Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Planning and undertaking scheduled maintenance upgrades
  • Monitoring and maintaining computer systems and networks.
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Replacing parts as required and repairing equipment.
  • Providing support, including procedural documentation and relevant reports.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Supporting the roll-out of new applications.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Responding within agreed time limits to call-outs.
  • Rapidly establishing a good working relationship with customers and other professionals, such as software developers.                       
  • Testing and evaluating new technology.
  • Conducting electrical safety checks on computer equipment.
  • Managing stocks of equipment, consumables and other supplies.

Job Requirements

  • Education: Bachelor Degree in Information Technology or any related discipline
  • Windows OS and general desktop support issues
  • DNS, TCP/IP and other networking concepts
  • Windows server 2012
  • Active Directory
  • Exchange 2010
  • Microsoft office
  • SQL Server

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JobsInstallation/Maintenance/RepairIT Support Engineer