Sales Team Leader

We are seeking an experienced and driven Sales Team Leader to lead our sales efforts and drive growth in our global SMS solutions. 

The ideal candidate will have a proven track record in tech sales, a deep understanding of SMS and telecom services, and a passion for building relationships with clients. This role requires a strategic thinker who can execute both at a high level and on the ground, with an understanding of direct operator connections and industry trends.

Key Responsibilities:

1-Sales Strategy and Execution:

- Develop and implement a comprehensive sales strategy targeting enterprise clients, resellers, and other strategic partners.

- Identify new business opportunities and develop targeted sales campaigns for A2P, bulk SMS, HLR lookup, and SMS reseller services.

- Establish goals, KPIs, and sales targets aligned with company objectives, ensuring consistent achievement and growth.

2- Client Relationship Management:

- Build and nurture strong, long-term relationships with key clients and partners.

- Serve as the primary point of contact for clients, understanding their needs and providing tailored messaging solutions.

- Regularly meet with clients to review account performance, address challenges, and identify upsell or cross-sell opportunities.

3- Market Analysis and Business Development:

- Conduct market research to understand industry trends, competitor offers, and new market opportunities.

- Develop strategies to penetrate new markets and segments, increasing our presence in regions with high messaging demand.

- Collaborate with product teams to align client feedback and evolve our solutions according to market demands.

4- Team Collaboration and Leadership:

- Work closely with the marketing, customer support, and product teams to ensure client satisfaction and seamless service delivery.

- Mentor and guide junior sales team members, sharing best practices and supporting their professional growth.

- Report regularly to senior management on sales performance, forecasts, and market insights.

5- Contract Negotiation and Account Management:

- Lead contract negotiations and manage pricing, ensuring profitability while meeting client requirements.

- Oversee account management, ensuring high retention and satisfaction rates among existing clients.