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Job Description
- Handle incoming calls, emails, and walk-in inquiries professionally and promptly.
- Understand customer needs and recommend suitable products or services.
- Generate sales by following up with leads and maintaining a pipeline of prospects.
- Work closely with the marketing and logistics teams to ensure customer satisfaction.
- Provide after-sales support and handle customer complaints or feedback effectively.
Job Requirements
- Basic to medium computer skills (e.g., using POS systems, email, and simple inventory tools).
- Friendly and helpful attitude with a strong desire to assist customers.
- Good communication skills and the ability to understand customer needs.
- Willingness to learn about the products and provide creative suggestions.
- Positive energy, patience, and a team-oriented mindset.
- Reliable, punctual, and professional in appearance and behavior.
- Previous sales or customer service experience is a plus, but not required.
