Ticketing Agent – Flights Depart...
Direct -
Nasr City, Cairo
Job Details
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Job Description
- Manage flight reservations, pricing inquiries, and client bookings using GDS platforms.
- Apply geographical knowledge to advise on routes, connections, and travel feasibility.
- Offer tailored flight solutions based on passenger needs and route logistics.
- Ensure accurate ticketing, fare adjustments, and customer follow-up.
- Stay current with airline regulations, route availability, and seasonal demand patterns.
Job Requirements
- Previous experience in flight sales, travel consultancy, or airline reservations.
- Proficiency in at least one GDS system: Amadeus, Sabre, or Galileo.
- Strong understanding of global geography, international travel patterns, and airline routing.
- Exceptional communication, customer service, and negotiation skills.
- Detail-oriented with the ability to handle ticketing processes, reissues, and refunds.
- Familiarity with travel documentation and visa requirements based on geography.
