Sales Engineer

Key Responsibilities:

Sales & Business Development:

• Actively pursuing new clients and expanding the company's maintenance contract base. 

Technical Expertise:

• Explaining technical aspects of maintenance services to clients, often translating complex information into layman's terms. 

Relationship Management:

• Building and maintaining strong relationships with clients, understanding their needs, and providing ongoing support. 

Contract Negotiation:

• Negotiating contract terms and conditions to meet both client and company requirements. 

Solution Selling:

• Advising clients on appropriate maintenance plans and solutions based on their specific needs and challenges. 

Technical Support:

• Providing pre-sales technical assistance, product education, and post-sales support, including troubleshooting and resolving issues. 

Reporting & Analysis:

• Tracking sales performance, analyzing data, and providing reports to management. 
• Collaboration:
• Working closely with sales teams, engineering teams, and other departments to ensure client needs are met. 
• Customer Feedback:
• Gathering and communicating customer feedback to improve products and services. 

Market Awareness:

• Staying up-to-date on industry trends, competitor offerings, and new technologies. 
• Presentations and Demonstrations:
• Preparing and delivering technical presentations and demonstrations to potential clients. 
• Proposal Development:
• Assisting in the development of proposals and quotations for maintenance contracts.