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Job Description
- Manage telecom service requests and their implementation.
- Troubleshoot technical issues with ISPs.
- Oversee SIM card lifecycle management and record-keeping.
- Assist with invoice review and financial communication with ISPs.
- Provide end-user support and service guidance.
- Support service deactivation and cost control efforts.
- Monitor service performance and identify potential risks.
- Maintain organized records of all telecom services.
- Assist with budget preparation and service cancellations.
Job Requirements
- Basic understanding of telecom services.
- Technical aptitude for troubleshooting.
- Financial awareness of billing processes.
- Strong organizational and communication skills.
- Problem-solving abilities and attention to detail.