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Operations Agent ( English Speakers)

Full TimeRemotely during COVID-19
OceanAir Travels
Haram, Giza
Posted 1 month ago
36Applicants for3 open positions
  • 36Viewed
  • 6In Consideration
  • 30Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Dealing with Suppliers, Tour Leaders & Guides.
  • Interact with them via various channels phone, chat, email, etc
  • Responsible for providing the best freelance tour guides who are the leaders in the market.
  • Ready to manage last-minute bookings at different timing.
  • Having experience in daily tours, multi-day tours & full packages
  • Collecting daily feedbacks for the ongoing tours & packages.
  • Maintain the tour quality with Suppliers, Guides & Leaders.
  • Manage and focus on better relations with the suppliers.
  • Respect the company rules and regulations.
  • Fast learning and flexibility to deal with other departments.
  • Answer all queries from the Sales & Guest Relations Team.
  • Participate in planning and launching different products.
  • Evaluating suppliers, tour guides and issuing appropriate feedback forms.

Job Requirements

  • 1 + years of experience in a similar role.
  • Ability to work in different shifts.
  • Excellent communication skills.
  • Fluency in English.
  • Proficient in Microsoft Office, especially in Excel.

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