Skills And Tools:
- Dealing with Suppliers, Tour Leaders & Guides.
- Interact with them via various channels phone, chat, email, etc
- Responsible for providing the best freelance tour guides who are the leaders in the market.
- Ready to manage last-minute bookings at different timing.
- Having experience in daily tours, multi-day tours & full packages
- Collecting daily feedbacks for the ongoing tours & packages.
- Maintain the tour quality with Suppliers, Guides & Leaders.
- Manage and focus on better relations with the suppliers.
- Respect the company rules and regulations.
- Fast learning and flexibility to deal with other departments.
- Answer all queries from the Sales & Guest Relations Team.
- Participate in planning and launching different products.
- Evaluating suppliers, tour guides and issuing appropriate feedback forms.
- 1 + years of experience in a similar role.
- Ability to work in different shifts.
- Excellent communication skills.
- Fluency in English.
- Proficient in Microsoft Office, especially in Excel.
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