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Job Description
We are looking for an enthusiastic and organized Admissions & Communications Specialist to be the first point of contact for parents and visitors. In this role, you will work closely with the Nursery Manager to manage the admissions process, ensure welcome reception experience, and develop effective communication with parents and the community. This is a dynamic role that combines reception, admissions, and marketing/communications responsibilities.
Reception and Admission Management:
- Greet parents and visitors, providing a warm and professional welcome.
- Manage the admissions process, including receiving and processing applications, scheduling and conducting tours, and following up with parents.
- Ensure all admission documents are complete, accurate, and submitted on time.
- Maintain up-to-date records of inquiries, applications, and enrollments.
Parent & Community Communication:
- Act as the main point of contact for parents and stakeholders, handling inquiries and resolving concerns.
- Support the development and implementation of communication strategies to promote the nursery’s programs (social media, email, WhatsApp groups, newsletters, website, and community outreach).
- Collaborate with staff to ensure programs and services are effectively promoted and communicated.
- Contribute creative ideas for marketing and parent engagement initiatives.
Professional Growth
- Stay updated on best practices in early childhood communication and admissions.
- Engage in ongoing professional development to strengthen skills and practices.
Job Requirements
- Bachelor’s degree in marketing, Communications, Business, or a related field.
- Minimum 2 years of experience in admissions, reception, marketing, or communications (preferably in an educational setting).
- Strong written and spoken English is essential.
- Excellent communication, interpersonal, and organizational skills.
- Confidence in working with parents, staff, and vendors.
- Strong marketing and promotional abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Proficiency in Microsoft Office.