Key Account Manager

EUROMISR GROUP -
Heliopolis, Cairo

EUROMISR GROUP -
Heliopolis, Cairoposted 3 days ago

14Applicants for1 open position

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Develop and maintain strong, long-term relationships with key clients to ensure high levels of customer satisfaction and retention.
Act as the primary point of contact for assigned accounts, addressing client inquiries and resolving issues promptly.
Identify new business opportunities within existing accounts to drive revenue growth and expand product offerings.
Collaborate with internal teams, including sales, technical, and logistics, to deliver tailored solutions that meet client needs.
Prepare and deliver presentations, proposals, and quotations to clients, ensuring alignment with their requirements.
Monitor account performance, analyze sales data, and report on key metrics to management.
Negotiate contracts and agreements in line with company policies and client expectations.
Conduct regular business reviews with clients to assess satisfaction, gather feedback, and identify areas for improvement.
Stay updated on industry trends, market developments, and competitor activities to inform account strategies.
Ensure compliance with all company policies, procedures, and ethical standards in client interactions.

Bachelor’s degree in Business Administration, Marketing or a related field.
1-5 years of experience in account management, sales, or a related role, preferably within the HVAC, fire fighting equipment, or industrial products sector.
Proven track record of managing key accounts and achieving sales targets.
Strong interpersonal and communication skills, with the ability to build rapport with clients at all levels.
Excellent negotiation, presentation, and problem-solving abilities.
Ability to analyze data, prepare reports, and make data-driven decisions.
Self-motivated, results-oriented, and able to work independently as well as part of a team.
Proficiency in Microsoft Office Suite and CRM software.
Strong organizational and time management skills.
Willingness to travel to client sites as required.