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IT Help Desk Specialist

Gahez Digital Marketing - Sheikh Zayed, Giza

IT Help Desk Specialist

Gahez Digital Marketing - Sheikh Zayed, GizaPosted 11 days ago
159Applicants for1 open position
  • 32Viewed
  • 8In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Monitor and respond quickly to incoming requests relate to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Responsible for PC’s, Printers, and related equipment (monitor, keyboard, mouse, hard drive, etc).
  • Maintain user PCs, including upgrades and configuration as needed.
  • Assist with onboarding of new users.
  • Keep inventory of all equipment, software, and license users.
  • Install, configure, and upgrade PC software.

Job Requirements

  • 1 - 3 Years of experience.
  • Bachelor in computer science or engineering or relevant information technology Bs.
  • General awareness of computer systems, PC repair, and network management
  • Ability to deploy, configure, and support operating systems on desktop.
  • Understanding and appreciation for information security within systems and user devices.
  • Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, and time.
  • Excellent verbal communication skills.
  • Good problem-solving skills.
  • Attention to detail.
  • October & Sheikh Zayed residents or nearby 

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