English Customer Support Representative
Maadi, CairoPosted 2 years ago25Applicants for10 open positions
- 24Viewed
- 4In Consideration
- 14Not Selected
Job Details
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Job Description
- Communicate with current and potential clients via telephone, email, online chat.
- Offer support to customers who have questions, concerns or problems.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
- Maintain a courteous and calm manner at all times to de-escalate stressful situations.
Job Requirements
- Excellent verbal and written communication skills in English.
- Ability to remain calm and composed in a fast-paced, high-pressure environment.
- Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem.
