Receptionist (with Partial Administrative Responsibilities)
PMaestro -
New Cairo, CairoPosted 2 months ago88Applicants for1 open position
- 38Viewed
- 5In Consideration
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Job Description
Role Overview:
We are seeking a Receptionist with partial administrative responsibilities to join our team. This individual will serve as the first point of contact for visitors, clients, and partners at Sharik-HUB. In addition to front-desk duties, the role includes providing administrative support to ensure the efficient operation of our office and smooth coordination of internal and external activities. The ideal candidate is professional, friendly, highly organized, and enjoys thriving in a fast-paced, collaborative environment.
Key Responsibilities:
Receptionist Duties:
- Front Desk Management: Greet and assist visitors, clients, and partners, ensuring they feel welcome and are directed to the appropriate staff members or departments.
- Phone Handling: Answer incoming calls with a professional and friendly demeanor. Respond to inquiries, take messages, and route calls to the appropriate team members.
- Mail and Package Management: Receive, sort, and distribute mail and packages, ensuring timely delivery to the correct recipients.
- Meeting Coordination: Assist in scheduling and managing meeting rooms, ensuring they are prepared with necessary resources for meetings, conferences, or events.
- Visitor Logs: Maintain accurate records of visitor details and ensure a smooth guest management process.
- Office Organization: Ensure the reception area is neat, clean, and organized, creating a welcoming atmosphere for all visitors.
Administrative Responsibilities:
- Document Assistance: Provide administrative support, including document preparation, filing, and data entry as requested by different departments.
- Scheduling: Help manage calendars by scheduling appointments, meetings, and company events.
- Inventory Management: Monitor office supplies, including stationery, refreshments, and other essentials, and place orders as needed to keep the office running smoothly.
- General Office Support: Assist with general office tasks such as scanning, copying, organizing files, and maintaining office systems.
- Event Coordination Support: Assist in organizing internal events, workshops, and company gatherings to promote team collaboration and company culture.
Sales and Client Relations (Partial Responsibilities):
- Client Relationship Management: Build and maintain positive relationships with clients, offering support and assistance as needed.
- Sales Skills: Identify potential clients, follow up on leads, and assist in negotiating and closing deals to meet sales targets.
- Flexibility in Problem Solving: Address challenges or issues proactively and provide flexible solutions as needed to ensure client satisfaction and operational efficiency.
Facility and Operational Support (Additional Responsibilities):
- Workspace Maintenance: Regularly monitor the operation and maintenance of workspace facilities and equipment.
- Coordination with Maintenance Staff: Ensure timely repair or addressing of any issues related to workspace functionality by coordinating with the maintenance team.
- Billing and Utilities: Manage the billing process for utilities, including electricity invoices, tracking payments, and optimizing internet usage.
- Procurement and Office Services: Oversee the management of office services, including buffet arrangements, office boys' tasks, and procurement of necessary supplies.
Job Requirements
- Professional and Friendly Demeanor: Strong communication skills with a client-facing attitude. You’ll be the first impression of the company!
- Organized and Detail-Oriented: Ability to multitask while maintaining a high level of accuracy and attention to detail.
- Prior Experience: Previous experience in a reception, administrative, or client-facing role is preferred but not required. We are happy to train the right candidate.
- Tech-Savvy: Comfortable using office software (e.g., Microsoft Office, Google Suite) and office equipment (e.g., printers, copiers, etc.).
- Multitasking Skills: Ability to juggle front-desk duties while assisting with administrative tasks as needed.
- Confidentiality: Ability to handle sensitive information and client details with discretion and professionalism.
- Proactive and Self-Starter: Ability to anticipate office needs and take initiative without needing constant direction.