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Tour Operator

Fayed Travel
Downtown, Cairo
Posted 3 months ago
35Applicants for2 open positions
  • 10Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Providing general and specific advice about different travel destinations
  • Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
  • Making arrangements for transport, accommodation, tours, and activities
  • Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements
  • Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates
  • Using the computer database to research information about hotel accommodation fares and hotel ratings
  • Dealing with payments
  • Performing general administration tasks
  • Dealing with and documenting complaints in an efficient and diplomatic manner
  • Planning and advertising different promotions
  • Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues
  • Evaluating customers’ holidays and issuing appropriate feedback forms
  • Every now and then, tour operators travel abroad for research purposes
  • Making presentations to travel groups
  • Creating and putting up displays at trade shows

Job Requirements

 

  • Excellent English or French writing skills and verbal communication skills
  • Adept in Excel and numeracy
  • Organizational skills
  • Social Media Skills
  • Ideally, the candidate has a degree from a college or university

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