Respond to customer inquiries, comments, and messages on platforms like Facebook, Instagram, and WhatsApp

ability to sale various products through messages 

Assist customers in placing their orders online and guide them through the shopping process

Confirm orders with customers via phone calls to ensure accuracy

Coordinate with courier companies to arrange the most convenient delivery time for each customer

Maintain a professional and friendly tone while managing customer interactions

Update the team with any customer issues, delays, or feedback

Ability to handling clients and solve their problems

Submit the required reports