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Job Description
- Operations Management:
- Oversee the receiving, storage, and dispatch of goods.
- Ensure inventory accuracy through regular cycle counts and audits.
- Maintain optimal stock levels and manage inventory discrepancies.
- Safety and Compliance:
- Enforce health and safety regulations to ensure a safe working environment.
- Ensure all equipment and machinery are in proper working condition.
- Adhere to company policies, procedures, and quality standards.
- Performance Monitoring:
- Track and report on key performance indicators (KPIs) for warehouse operations.
- Identify areas for improvement and implement solutions to enhance efficiency.
- Problem-Solving:
- Address and resolve operational issues promptly to minimize disruptions.
- Collaborate with other departments to resolve supply chain or logistical challenges.
- Customer Service:
- Ensure timely and accurate delivery of goods to internal and external customers.
- Handle customer complaints related to warehouse operations and proposed corrective actions.
Job Requirements
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field (preferred).
- Proven experience in warehouse operations, with at least 2 years in a supervisory or team leader role.
- Strong and influential leadership skills with the ability to positively impact team performance.
- Excellent organizational and time-management abilities.
- Strong communication and interpersonal skills to build trust and collaboration within the team.
- Proficient in warehouse management systems (WMS) and Microsoft Office Suite.
- Knowledge of inventory management and supply chain practices.
- Ability to work under pressure and solve problems effectively.
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