Customer Support (English Accoun...
Maadi, Cairo
Customer Support (English Account)
Maadi, Cairoposted 27 days ago62Applicants for6 open positions
- 30Viewed
- 15In Consideration
- 11Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Summary:
- An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as provide them with standardized and high-quality service in a timely manner
Responsibilities:
- Answer inbound calls and manage workflow between departments
- Answer clients' inquiries and help them use the company’s services
- Make outbound calls with clients to follow up on service delivery
- Overlook production processes and services provided by the company
Job Conditions:
- Working location: Maadi
- Working days: Monday to Friday, Saturdays and Sundays are fixed off days
Job Requirements
- English Fluency is a MUST.
- Graduates & Under graduates can apply.
- Previous experience as a Customer support agent, Call Center agent is a plus.
- Ability to work in the US Shift (3 PM - 12 AM & 6 PM - 3 AM).
- Customer service skills.
