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Customer Care Agent - Tanta

El Nahar for Medical Sol...
Tanta, Gharbia

Customer Care Agent - Tanta

Tanta, GharbiaPosted 2 months ago
61Applicants for1 open position
  • 43Viewed
  • 8In Consideration
  • 47Not Selected

Job Details

Experience Needed:
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Job Description

  • Receiving and Handling customers.
  • Procedure testing the hearing for the patients\customers.
  • Filling in the application form for the customers.
  • Informing recommendations/orientation about hearing aids.
  • Dealing with/help to resolve any customer complaints in a welcomed and decent way \ attitude.
  • Selling the company's products and giving detailed information about them.
  • Working on system/database
  • Dealing and communicating with the technical department about customers' maintained devices.
  • Preparing weekly, monthly and annual reports for the selling process.
  • Follow up with customers and have feedback about the company's service regularly.
  • Working on putting and achieving the company's selling target and achievements.
  • Meeting the Customer Care department’s objectives and KPIs.

Job Requirements

  • Science graduate or any relevant field is preferred
  • Good English
  • Good computer skills
  • Problem-solving skills
  • Ability to multitasking & working under pressure
  • Time Management skills
  • Good verbal \ written communication skills

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