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Activation & Onboarding Speciali...

Mrsool - Maadi, Cairo

Activation & Onboarding Specialist

Mrsool - Maadi, CairoPosted 28 days ago
92Applicants for1 open position
  • 54Viewed
  • 8In Consideration
  • 1Not Selected

Job Details

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Job Description

  • Manage onboarding process for new partners on the platform by providing them with all necessary tools and information to go “live”.
  • Coordinate with the Partnerships development team regarding requested tools or devices for the partners.
  • Deliver the welcome pack to the partners which are closed by the Partnerships
  • Perform all services for the installation of the reservation system of the partners.
  • Provide initial and follow-up training to the partners on the use of reservation system including customizing the product according to the individual needs.
  • Coordinate with the partnerships team to active online reservations widgets across our partner’s network
  • Assist and align with the partners with future installations and integrations.
  • Introduce the partners to the Account Management team after a successful on-boarding process.
  • Resolve any objections or concerns that new partners may arise.
  • Hold “Setup” and “Training” calls with partners as scheduled, focusing on driving adoption and usage of each MRSOOL App feature.  

Job Requirements

Minimum Qualifications
  • Bachelor’s degree in any related discipline.
Required personal Qualities
  • Excellent presentation Skills.
  • Problem-solving and effective actions initiator.
  • Verbal and written communication skills.
  • Key attention to details and prioritizing.
Required competences
  • Very good command in English.
Minimum Experience

 

  • Client management experience.
  • Experienced in delivering client-focused solutions based on customer and client needs.

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