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Call Center Agent

AUTO MAGED - Nasr City, Cairo

Call Center Agent

AUTO MAGED - Nasr City, CairoPosted 16 days ago
32Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Welcoming callers over the phone
  • Answering emails and inquiries in a helpful manner and ensuring that appropriate actions are taken in a timely manner.
  • Liaising with all departments for any inquiry.
  • Follow communication “scripts” when handling different topics
  • Identify callers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Keep records of all conversations in our call center database in a comprehensible way
  • Follow up customer calls where necessary

Job Requirements

  • Good Communication Skills

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