Call Center Agent
Nasr City, CairoPosted 4 years ago52Applicants for1 open position
- 9Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Welcoming callers over the phone
- Answering emails and inquiries in a helpful manner and ensuring that appropriate actions are taken in a timely manner.
- Liaising with all departments for any inquiry.
- Follow communication “scripts” when handling different topics
- Identify callers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Keep records of all conversations in our call center database in a comprehensible way
- Follow up customer calls where necessary
Job Requirements
- Good Communication Skills
