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Job Description
- Monitor customer accounts to identify overdue payments
- Monitor accounts to identify outstanding debts
- Find and contact customers to ask about their overdue payments
- Take actions to encourage timely dept payments
- Resolve payment issues with finance team
- Contact customers and inform them of their overdue
- Advice customers on their payment option and suggest methods of payment
- Negotiate suitable payment plans
Job Requirements
- 0-2 years of experience in collection
- knowledge of payment plans and collection procedures
- Excellent negotiation skills
- Excellent interpersonal communication and problem-solving skills
- Strong attention to detail and time management skills