Customer Account Manager
Maadi, Cairo
Customer Account Manager
Maadi, CairoPosted 29 days ago41Applicants for5 open positions
- 5Viewed
- 1In Consideration
- 2Not Selected
Job Details
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Job Description
Duties & Responsibilities:
- Provider Enrollment: Enroll healthcare providers with insurance companies, validate enrollments, and submit applications.
- Application Follow-Up: Track and follow up on submitted applications to ensure timely processing.
- Portal Creation: Develop and manage portals to facilitate the billing process.
- Direct Deposit Setup: Initiate setup for direct deposit transfers from insurance companies to providers.
- Electronic Remittance Advice: Implement Electronic Remittance Advice to streamline payment collection.
- Client Communication: Communicate with clients to resolve enrollment issues and provide customer support
Job Requirements
Qualifications and Skills Required:
- Communication Skills: Excellent communication skills in English (B2 level minimum, excellent to be fluent).
- Professional Email Writing: Ability to communicate professionally through emails.
- Phone Communication: Ability to effectively communicate and follow up through phone calls.
- Google Sheets and Excel: Ability to work on Google Sheets.
- Technical Proficiency: Proficiency in using relevant software and systems.
- Experience: Previous experience in credentialing or healthcare administration is a plus.
- Problem-Solving: Strong problem-solving skills and a positive attitude.
