Quality Assurance Specialist

Job Summary 

The administartive Continuous Improvement -Quality Assurance Specialist works under supervision of the administartive Continuous Improvement Director & Analyst to assure the quality of administrative services and operations. He/she will perform specific quality-related functions such as assisting the administrative department personnel in properly documenting their current processes, and questioning the added value for tasks within current processes. In addition, he/she will assist in developing and preparing quality audit on administrative departments and develop and condcut quality audit plan .

Main Responsibilities

 • Assisting the Administrative Continuous Improvement Director & Analyst in evaluating the tasks involved in each administrative process within the NU. 

• Collecting and analyzing documents to identify the gap analysis of standards.

 • Assisting the Administrative Continuous Improvement Director & Analyst in developing of audit plans, audit schedules. • Supporting in the development and conducting of quality audits to ensure compliance with internal policies and regulatory standards.

 • Supporting in manage and coordinate the standard documentation procedures of al admin departments and overseeing their work. 

• Preparing and presenting quality audit reports to Quality management office.

 • Documenting NCRs and recommendations for Continuous improvement .

 • Reviewing completed work to ensure that it meets University standards for quality and accuracy. 

• Supporting in the standardization process of developing forms and templates. 

• Developing checklists to evaluate the gap analysis of admin departments processes & procedures