Skills And Tools:
- Customer Calls Management Including Receiving, Logging, Dispatching & Closing of Customer Calls with the objective to maintain Customer Satisfaction.
- Handling customer phones
- Answer customers inquiries through phone and face to face
- Follow up courses dates and customer satisfying
- Organizing customers in and out of labs
- BSc or BA from a recognized University.
- Military Status: Completed or Exempted.
- Previous Experience in Call Centers Environment is highly preferred.
- Very Good PC skills (preferred computer science graduates)
- Has the ability to be effective in communicating with others
- Patient and intelligent to solve problems
- Working under pressure
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