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Customer Delight Specialist - Ou...

Rehlat - Mohandessin, Giza

Customer Delight Specialist - Outbound

Rehlat - Mohandessin, GizaPosted 11 days ago
37Applicants for1 open position
  • 6Viewed
  • 1In Consideration
  • 4Not Selected

Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Call and follow up all payment transactions through all domains, and offer help when needed to our customers
  • Follow up all customers concerns and pending issues by calling or sending emails
  • Create rapport with our customers and ensure customer satisfaction.
  • Follow all closed cases with social media team and make sure complaints were solved properly
  • Attracts new customers through our existing customers referrals
  • Send daily, weekly and monthly reports as per the business requirements

Job Requirements

  • University graduates only
  • Males candidates
  • Very good to an excellent English speakers
  • Minimum 6 months of call center experience (Telesales-Telemarketing-Customer Support)
  • Sales background is a must (Preferably telesales)
  • Outstanding communication skills
  • Ability to multi-task and prioritize
  • Time management skills

Working Conditions:

  • Rotational shifts & Days-off

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