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Senior Retail Training Specialist

Nasr City, Cairo
Posted 2 months ago
36Applicants for1 open position
  • 13Viewed
  • 2In Consideration
  • 7Not Selected
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Job Details

Experience Needed:
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Job Description

  • Design and execute orientation programs for sales teams.
  • Conduct onboarding training sessions for new hires.
  • Act as a consultant to salespeople for challenges they have on the job.
  • Observe how salespeople and cashiers interact with clients to identify areas of improvement.
  • Determine training needs both teams.
  • Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections).
  • Advise salespeople how to upsell products and services.
  • Maintain updated records of training curriculum and material.

Job Requirements

  • BSc degree in Education, Human Resources or relevant field.
  • 3-5 years' experience as a Retail Trainer or Sales trainer.
  • Additional certification in training is a must.
  • Experience in retail industry is a must.
  • Availability to visit our retail stores, as needed.
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms.
  • Excellent presentation skills.
  • Ability to motivate employees to achieve sales targets.

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