Captain - Lobby Cafe- Arabic Speaker Required

Job DescriptionCompany DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with passionSOFITEL DUBAI THE OBELISKSofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatheringsSofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!Job DescriptionTHE POSITIONBeing in charge of his/her own section & to provide prompt and courteous F&B service to the Restaurant guestsKey Roles & ResponsibilitiesMust know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if askedServe and clear food and beverage items in an unobtrusive and professional mannerUtilize the POS system to ring up sales, print checksCarry trays, bus and reset tables with linen, china, glass and silverAscertain guests’ satisfaction and handle solvable problem which may arise, informing a manager of the problem and how it was resolvedFollow cash and credit card procedures according to the guidelines of the accounting departmentMaintain a clean, neat and orderly restaurant throughout servicePolish silver, refill salt, pepper and sugar, creamers, etcEnsure that work station is stocked with appropriate condiments at all timesReport any guest comments regarding food and beverage to managerConscientious handling and maintenance of operating equipmentLearn and adhere to safety, sanitation and hygiene policiesMaintain good working relationships with colleagues, and all other departmentsMaintain complete knowledge of all F&B services, outlets and hotel services/featuresLead opening/closing side duties as assigned and set all tables according to standardsReport to manager any kinds of deviation from set standard and proceduresEnsure that all service and storage areas are kept safe and cleanHelp minimize waste, neglect, breakages and mishandling of supplies and equipmentCarry out light cleaning and maintenance of the outletAssist other Food & Beverage Outlets in their operations during peak hours if neededFollow hotel code of ethics at all times.Assist outlet supervisor in team training when required. QualificationsPERSONAL ATTRIBUTESGood reading, writing and oral proficiency in the English languageMust be well presented and professionally groomed at all timesAble to account and handle cash effectively and efficientlyGood communication and customer contact skills; good problem resolution skillsStrong F&B product knowledgeTeam player with strong interpersonal skills and attention to detailExperienceMinimum 2 – 3 year food and beverage serving experienceMinimum 1 year Captain/Team-leader