Job Details
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Job Description
The Head Waiter is a key position in our restaurant, responsible for overseeing the wait staff and ensuring that our guests receive exemplary service. The role demands a blend of leadership, customer service skills, and a deep understanding of restaurant operations.
Responsibilities:
- Supervise and train wait staff, instilling high standards of service and professionalism.
- Coordinate the sequence of service in the dining area, ensuring efficient and seamless operation.
- Manage customer interactions, resolving any issues with the highest level of courtesy and professionalism.
- Assist in maintaining the restaurant's revenue, profitability, and quality goals by ensuring customer satisfaction and operational efficiency.
- Enforce safety procedures and proper food handling practices among the team.
- Stay informed about the menu and be prepared to answer guests' questions accurately.
Job Requirements
Requirements:
- Proven experience in a leadership role within a restaurant setting.
- Exceptional communication and interpersonal skills.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- A commitment to delivering high-quality food and customer service.
This role is pivotal in creating an inviting and enjoyable dining experience for our guests, making sure they are served efficiently and with quality food .
