IT Support Specialist
Dubai, United Arab Emirates
IT Support Specialist
Dubai, United Arab Emiratesposted 21 days ago150People have clicked1 open position
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Job Description
Location
Algarhud - Dubai - United Arab Emirates
Job Type
Full Time
Workspace
Office
About The Role
We are looking for a highly capable IT support specialist to provide technical assistance to our staff.
In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
You will also be required to advise on IT equipment upgrades.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.
Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.
Requirements & Skills
A bachelor's degree in computer science, information technology, or similar.
3-5 years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software, such as Freshservice and SysAid.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.
Exceptional interpersonal and communication skills.
Responsibilities
Consulting with IT managers and other departments as required.
Providing IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software.
as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
Apply Now
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Team Safety Consultants
©2025 by Team Safety Consultants.
Algarhud - Dubai - United Arab Emirates
Job Type
Full Time
Workspace
Office
About The Role
We are looking for a highly capable IT support specialist to provide technical assistance to our staff.
In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
You will also be required to advise on IT equipment upgrades.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.
Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.
Requirements & Skills
A bachelor's degree in computer science, information technology, or similar.
3-5 years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software, such as Freshservice and SysAid.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.
Exceptional interpersonal and communication skills.
Responsibilities
Consulting with IT managers and other departments as required.
Providing IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software.
as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
Apply Now
Your content has been submitted
Team Safety Consultants
©2025 by Team Safety Consultants.
