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Job Description
Job Summary
The IS team at Canonical supports and maintains all of Canonical's IT production services.
The team is in charge of running services used by over 60 million Ubuntu users.
As an Senior SRE & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds.
We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical's leading products for software operation automation.
In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they're based on by providing critical feedback to developers on how their products operate at scale.
This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
You'll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers and the Ubuntu Community.
As a Senior Site Reliability / Gitops Engineer you will
Drive the development of automation, Gitops in your team as an embedded tech lead
Closely collaborate with the IS architect to align your solutions with the IS architecture vision
Design and architect services that IS can offer to the organization as products
Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Provide assistance and work with globally distributed engineering, operations, and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
Carry final responsibility for time-critical escalations
What we are looking for in you
A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
A product mindset thriving to develop products rather than solutions.
Python software development experience, with large projects
Experience working with Kubernetes or other container orchestration systems.
Proven exposure to manage and deploy cloud infrastructure with code.
Practical knowledge of Linux networking, routing, and firewalls
Affinity with various forms of Linux storage, from Ceph to Databases
Hands-on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor's degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and able to learn new things quickly
Be inspired by the needs of fast-changing environments
Happy to work within distributed teams
Be passionate and familiarized about open-source, especially Ubuntu or Debian
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide.
We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus or commission.
We provide all team members with additional benefits which reflect our values and ideals.
We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source.
As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit on a global basis and set a very high standard for people joining the company.
We expect excellence; in order to succeed, we need to be the best at what we do.
Most colleagues at Canonical have worked from home since our inception in 2004.
Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination.
Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
The IS team at Canonical supports and maintains all of Canonical's IT production services.
The team is in charge of running services used by over 60 million Ubuntu users.
As an Senior SRE & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds.
We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical's leading products for software operation automation.
In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they're based on by providing critical feedback to developers on how their products operate at scale.
This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
You'll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers and the Ubuntu Community.
As a Senior Site Reliability / Gitops Engineer you will
Drive the development of automation, Gitops in your team as an embedded tech lead
Closely collaborate with the IS architect to align your solutions with the IS architecture vision
Design and architect services that IS can offer to the organization as products
Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Provide assistance and work with globally distributed engineering, operations, and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
Carry final responsibility for time-critical escalations
What we are looking for in you
A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
A product mindset thriving to develop products rather than solutions.
Python software development experience, with large projects
Experience working with Kubernetes or other container orchestration systems.
Proven exposure to manage and deploy cloud infrastructure with code.
Practical knowledge of Linux networking, routing, and firewalls
Affinity with various forms of Linux storage, from Ceph to Databases
Hands-on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor's degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and able to learn new things quickly
Be inspired by the needs of fast-changing environments
Happy to work within distributed teams
Be passionate and familiarized about open-source, especially Ubuntu or Debian
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide.
We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus or commission.
We provide all team members with additional benefits which reflect our values and ideals.
We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source.
As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit on a global basis and set a very high standard for people joining the company.
We expect excellence; in order to succeed, we need to be the best at what we do.
Most colleagues at Canonical have worked from home since our inception in 2004.
Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination.
Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Job Requirements
Candidates should have a modern view on hosting architecture and experience with Python and Kubernetes.
A strong background in Linux and cloud infrastructure management is essential.
A strong background in Linux and cloud infrastructure management is essential.
