About the company:https://carma.comGlobal media intelligence with a human touch.CARMA combines technological innovation and comprehensive data collection with in-depth insights to deliver customized media monitoring and analysis solutionsJob Purpose Ensure complete research and correct analysis of products within CARMA’s eTail platforms andsupport the Data Entry process by meeting all targets and deadlines set by the direct manager.Roles and ResponsibilitiesAchieve full understanding of the Data Entry methodology across eTail subproducts and ensure accuracy of analyzed data.Support direct manager with production and data quality tasks around processes related toclient delivery.Assist in troubleshooting and resolving any technical issues that arise on the eTail platforms.Identify and report any bugs or issues encountered in the platforms to the development team for resolution and improvement.Compile and share feedback on data entry processes to the direct manager, providing insights and suggestions for improvement.Collaborate with the development team to test new features implemented in eTail product, providing feedback on their performance and usability.Comply with CARMA policies and procedures and support CARMA mission and vision.Perform other job-related duties as assigned by direct manager.Comply with CARMA policies and procedures and support CARMA mission and visionPerform other job-related duties as assigned by direct managerJob RequirementsEducation:BA/BS or Technical Level in Computer Science, MIS or any relevant fieldExperience:Proven work experience in Quality Assurance in a plusExperience in writing clear, concise, and comprehensive test plans and test casesKnowledge in Microsoft Office (Word and Excel)Technical Competencies/SkillsStrong knowledge of QA methodologies and processesExcellent verbal and written communication skills in EnglishStrong analytical and diagnostic skills