A little bit about us!At Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our Mission: To radically transform how people live by leveraging technology to connect them with endless possibilities.Values We Live ByBe Customer Obsessed - “Focus on the customer and all else will follow.”Act with Integrity - “We are honest, ethical, and trustworthy in everything we do.”Be Curious and Creative - “We constantly innovate and create solutions to bring a lasting positive impact.”Lead by Example and Take Ownership - “Be the change you want to see and take ownership.”Hustle and Deliver Results - “You can do more by doing less, better, and faster.”It's all about people - “Be a Team player, together we are stronger.”Role OverviewThe Operations Analyst is a key player in supporting Snoonu’s strategic objectives by providing data-driven insights and analyses to drive operational improvements. This role involves working closely with various business units to analyze performance metrics, identify inefficiencies, and recommend solutions to enhance productivity and efficiency.Key ResponsibilitiesConduct detailed data analysis to identify trends, variances, and improvement opportunities across different business units.Develop and maintain data models in Excel and utilize programming languages (Python preferred) to extract, manipulate, and analyze data from the Data Warehouse (DWH).Collaborate with business unit leaders to understand their operational challenges and support them in implementing improvement initiatives.Assist in the design and implementation of operational processes that enhance efficiency and effectiveness.Prepare and present analytical reports, highlighting findings and actionable insights to support decision-making processes.Support the Senior Operations Analyst and other team members in executing larger operational improvement projects.Stay updated with industry trends and best practices in operations analysis and contribute to the continuous improvement of analytical tools and methodologies.QualificationsBachelor’s degree in Business, Operations Management, Analytics, or a related field.2-3 years of experience in operations analysis or a similar role, preferably in the delivery or logistics industry.Strong proficiency in Excel and familiarity with programming languages for data analysis (Python preferred).Excellent analytical, problem-solving, and organizational skills.Ability to work collaboratively across teams and communicate effectively with stakeholders at all levels.Self-motivated and capable of managing multiple priorities in a fast-paced environment.