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Job Description
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Prepare and submit performance reports
- Decide on reward and promotion based on performance
- Hire and train new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arise.
Job Requirements
- At least 8+ years’ experience in related fields.
- Plans, organizes and instruct specific classes, activities and events. Activities includes special events and holiday program.
- Managing all aspects of a resort, human resources, housekeeping, attractions and guest services.
- Carries all reasonable request or special projects requested by members, owner and guest resort management.
- Select venues, adhere to the given budget, arrange on sites vendors and ensure client satisfaction for the scheduled event.
- Oversee product stockings, including lodging food, every menu of a certain country, lodging food and beverages.