Performance Monitoring Specialist

JOB PURPOSE: Jobholders at this level carry out specific tasks independently but are subject to close supervision. They research, collect and analyse information, draft reports and documents, participate in specific meetings and develop their own professional expertise.They undertake simple operational activities including identifying latest trends and approaches used for data reporting, consolidating data from functions, preparing basic required reports, and preparing awareness materials. ROLES AND RESPONSIBILITIES: Research and keep abreast of international best practices to identify latest trends, methods and approaches used for data reporting Develop and/or update the reporting framework to ensure standardized and consistent reporting Update the organizational performance management reporting tools for monitoring purposes Collect and consolidate data from all functions on a periodical basis ensuring correctness and integrity to monitor and report on organizational performance Control the reporting systems (Tableau, S+) Review ZATCA’s KPIs dashboard to report results and gaps Prepare needed weekly/ monthly/ quarterly/ yearly reports to relevant internal (i.e., BoD, other functions) and external (i.e., Ministry of Finance, ADAA, Royal Court, etc.) stakeholders in an accurate and timely manner highlighting ZATCA’s strategy’s performance, achieved results and deviations Conduct meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations Follow-up on the implementation of corrective/ remedial actions Prepare awareness materials and conduct awareness and educational workshops to enhance capabilities in organizational performance Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner Escalate complex problems to the relevant person to ensure cases/issues are closed properly Perform other duties as requested JOB QUALIFICATIONS AND REQUIREMENTS: 1-2 years of relevant experience Bachelor’s or Master's degree in Business Administration, or equivalent is required