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About the ClientA Kuwait-based company with a diverse portfolio of premium consumer products and services. Known for its commitment to innovation, sustainability, and long-term growth, the company consistently delivers exceptional value to its stakeholders and customers across various industries.About the RoleThe ideal candidate will be engaging with the online community, fostering positive relationships and ensures seamless communication between customers and internal teams. This role plays a vital part in maintaining the brand's presence and reputation across social media platforms.About YouCandidates should possess the following:Bachelor's Degree or any related fieldAt least 3 - 5 years of experience in Online Customer and Social Media EngagementProficient in using social media platforms and toolAbility to analyze,track and report on social media engagement metrics and community growth. Thus, identify trends, insights, and opportunities to enhance community engagementCreative thinker with a passion for engaging with online communities.Basic understanding of customer service principles and practices.Bilingual (Arabic and English)Must be residing in Kuwait with valid Transferable Visa 18