Technical support engineer – pum...

Delta power -
Sheraton, Cairo

Technical support engineer – pumps field

Delta power -
Sheraton, CairoPosted 10 days ago

13Applicants for2 open positions

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Provide technical assistance to customers, sales teams, and service teams regarding pump selection matching with projects specs.
Proficiency in reading tenders and bids and determining the appropriate type of pumps according to the requirements
Review and analyze client requirements, specifications, and tender documents to select suitable pumps and accessories.
Prepare technical data sheets, performance curves, and compliance documents tailored to customer specifications.
Prepare and issue detailed quotations, including pricing, delivery time, and technical clarification.
Work closely with application engineers, sales, and operations to ensure alignment of technical and commercial offers.
Respond to field queries and site-related technical issues, including pre- and post-sales support.
Maintain a library of updated technical documents, catalogs, and datasheets.
Support in preparing technical submittals and documentation for project approvals.
Participate in product training sessions and remain updated with the latest pump technologies and standards.
Attending technical meetings with the consultant engineer and the owner and answering all technical inquiries.

Education & Experience:

Bachelor’s Degree in Mechanical Engineering or equivalent.
2–5 years of experience in technical support, application engineering, or sales support in the pumps or fluid handling industry.

Technical Skills:

Strong knowledge of centrifugal pumps, submersible pumps, booster systems, and pump selection.
Familiarity with hydraulic calculations, pump performance curves, and NPSH concepts.
Experience in preparing technical offers, BOMs, and cost estimates.
Familiarity with mechanical and electrical components of pumping systems (motors, VFDs, control panels).

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication skills (written and verbal) for dealing with clients and internal teams.
Detail-oriented, with strong organizational and documentation skills.
Ability to work independently and prioritize multiple tasks effectively.
Preferably with a driving license