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Customer Support Representative - Spanish (Tanta)

Sykes Enterprises
Tanta, Gharbia
Posted 2 years ago
13Applicants for15 open positions
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • SYKES EGYPT is looking for new amazingly-talented individuals to be part of our growth and our awesome team. We are known for the great care we take with clients and our employees “We help people, one caring interaction at time”.
  • Where are we?
  • SYKES Egypt is located in the heart of Maadi, in Maadi Technology Park, Cairo. A new hub is now about to be launched in the center of Delta (Tanta), at Delta Business Park.

Who are we looking for?

  • Having a growth mindset
  • Excellent command of (Spanish) written and spoken
  • You've got the great attitude we're looking for - and understand the need to be on time, with loads of energy, you understand that work is easier – and more fun – with some teamwork
  • You enjoy helping people out.
  • You will be our client’s ears, eyes and social media voice to help our customers globally
  • You will enjoy helping people out, no challenge is big for you, you love taking on difficult situations and finding creative solutions. Always thinking to find the right answer,
  • Putting yourself in the customer shoes you can explain just about anything to anyone and you are comfortable communicating in writing and on the phone
  • Enchanting the customers building rapport and gaining their trust will facilitate our business passion
  • If you have what it takes we can’t wait to meet you

 

Why Should You Apply?

  • Flexible shifts from 9 am to 9 pm
  • Rotational days off (2 days)
  • Transportation
  • Medical insurance
  • Social Insurance
  • Career Path
  • Possible Accommodation

Job Requirements

  • Ability to communicate clearly and effectively in Spanish
  • Document customer interactions effectively
  • Ability to read and write proficiently while multitasking (actively listening to the customer and answering questions)
  • Ability to type fast on a keyboard

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